Privacy policy
How Abetech IT collects and uses personal information.
1. Who we are
This website is operated by Abetech IT ("Abetech IT", "we", "us" or "our"), a provider of managed IT services and technology consulting in the United Kingdom. This policy explains how we handle personal information that we collect through this website and through business communications with us.
2. Information we collect
We collect only the information that is necessary to respond to you and to provide our services:
- Information you provide: your name, company, job title, business email address, phone number and the content of your messages when you email us.
- Technical information: our hosting provider may process standard server log data, such as IP address, browser type, requested pages and timestamps. This data is used to keep the website running reliably.
This website does not use advertising cookies, tracking pixels or third-party analytics, and it does not require any cookies to function.
3. How we use information
- To respond to enquiries and provide proposals
- To deliver contracted services and support
- To operate and maintain our website
- To meet legal, accounting and regulatory obligations
We do not sell or rent personal information, and we do not share it for cross-context behavioural advertising.
4. Sharing of information
We share personal information only with service providers that help us operate our business, such as hosting, email and accounting providers. These providers are bound by contractual confidentiality and data protection obligations. We may also disclose information when the law requires it.
5. Data retention
We keep enquiry correspondence for up to 24 months, unless a business relationship follows. Client records are kept for the duration of the contract and for the retention period required by law afterward.
6. Your privacy rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to access, rectify, erase, restrict or object to the processing of your personal information, and the right to data portability. You will not be treated unfairly for exercising these rights.
To make a request, email info@abetech.co.uk. We will respond within one month, as required by the UK GDPR. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
7. Children's privacy
This website is intended for business audiences. It is not directed at children under 13, and we do not knowingly collect their personal information.
8. Changes to this policy
We may update this policy from time to time. The effective date at the top of this page shows when it was last revised.
9. Contact
For questions about this policy, contact info@abetech.co.uk.